Who actually looks at my roof?
All three of them. We do not inspect it ourselves and ask the others to quote off our notes — each company surveys the roof with its own crew, because the one doing the work should be the one who measured it.
We are on site for those visits. We set the scope beforehand, we are there while they look, and we make sure all three leave pricing the same job.
Do I see the actual bids?
Yes — the real documents, exactly as the contractors handed them to us. Company name, letterhead, licence number, signature line, all of it. We do not re-type them into our own format, we do not black out who wrote them, and we do not change a number on them.
You will know which company quoted what before you decide anything, and you could pick up the phone and call any of the three yourself. We would rather you could.
Who do I sign with, and who do I pay?
The roofing company. The contract for the work is between you and the contractor you picked, and you pay them directly — we never hold your money and we are not a party to the agreement.
That matters for more than tidiness. They are the ones licensed to do the work, so they are the ones who pull the permit, carry the insurance, and owe you the warranty. Routing the money through us would not add anything except a middleman with none of those obligations.
What we do is run the bid process, set the scope all three price against, and hold whoever you choose to our standards once the work starts.
What does this cost me?
Nothing paid to us. The roofing companies in our network pay us a commission out of the job, the way a volume account works anywhere else.
We do not mark anything up. The price on the bid is the contractor's own price, written by the contractor, and it is the same number you would be quoted calling them yourself. Nothing is added on our side.
If you want to know what our commission is on a particular bid, ask and we will tell you.
Is this the same as HomeAdvisor or Angi?
No. Those services sell your contact details to contractors, who then compete for you by phone. You fill in one form and 20 companies are blowing up your phone.
We never sell or share your information. One visit from each company, three bids written to one scope, and one person to deal with — us.
Do I have to hire one of your three?
No. The package is yours. Take it to a roofer you already know, use it to negotiate, or sit on it for a year. There is no fee and no obligation either way.
How are the three companies chosen?
Georgia licence and certificates of insurance pulled and checked at the time the bid is written, not taken on trust. Public ratings and review history reviewed. And a track record with us on previous jobs.
We give these companies repeat work, which is the leverage a one-time customer does not have. When a warranty call needs answering after the cheque has cleared, we are the one making it.
Can I get a fourth quote from my own roofer?
Yes, and we would rather you did if there is someone you already trust. We will send you the bid package so you can hand them the scope — the same good, better and best specification the other three priced, down to the products.
That is the only way a fourth number means anything. A quote written to a different scope is not a cheaper bid, it is a different roof, and comparing the two on price alone is how people end up with a layover instead of a tear-off.
What about an insurance claim?
You should not have to argue with your insurance company about a roof you did not damage. If the roof is a claim, we bring in one of the public adjusters we work with — licensed, independent, and working for you rather than for the carrier. The filing, the paperwork and the carrier's adjuster meeting are theirs to handle, not yours.
In parallel, the three bids are written to a scope that covers ridge, flashing, vents and gutters rather than field shingles alone, which is where under-written claims quietly lose money.
A public adjuster is paid a percentage of what the claim settles for, agreed with you in writing before they start any work. No money moves between them and us in either direction — we are not paid for the referral and we do not pay for it. Nobody standing in this has a financial reason to inflate your claim, which is the usual problem with a contractor who brings his own adjuster.
What happens if something goes wrong after the roof is on?
You call us. We hold the relationship with the contractor and the record of what was agreed, so you are not the one chasing a company that has already been paid.
Do you work on commercial buildings?
Yes, though the process is slower — commercial scopes vary more, so expect a longer window to get three genuinely comparable bids back.